FAQ
Hello Cake Shipping
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Where do you ship?
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When will my order ship?
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Do you offer express and/or overnight shipping?
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Where can I find my tracking number?
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How do I change my shipping or billing address?
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How much does shipping cost?
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I never received my package -- what do I do?
Hello Cake Orders
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What happens if my order contains a preorder item?
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Do you have a guarantee policy?
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What is your return and/or exchange policy for Hello Cake products?
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My order is wrong!
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Help! My product arrived damaged or harmed!
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Do you offer discreet packaging?
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How will the charge appear on my credit card statement?
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What forms of payment do you take?
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My credit card wonβt go through -- what should I do ?
Hello Cake General Product Questions
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Where is the expiration date?
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How long are your products good for?
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What if my product is damaged? The bottle is leaking, the pump wonβt work, the seal is broken?
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How should I store my product?
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What if nothing comes out of the bottle?
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What happens if I have an allergic reaction or the product irritates me (or my partnerβs) skin?
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Where are your products made?
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What are your products made of?
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What are your products compatible with?
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Is So-Low Lotion compatible with Cyberskins?
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Are the lubricant products edible?
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Where can I buy Cake products?
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Are Cake products recyclable?
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How do I dispose of my products after Iβm done?
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Can I use a promotional code on a previous order or in combination with another offer?
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How do I turn on my device?
Cake ED Meds
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What is the difference between Tadalafil and Sildenafil?
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What ED treatment is best for me?
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How do I know if I need ED medication?
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Is Cake Meds available in my state?
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When will my Cake Meds prescription ship?
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Do Cake meds come in discreet shipping?
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Can I cancel or adjust my prescription at any time?
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What is your refund / return policy for Cake Meds?
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How many tabs come in a pack?
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Can you take more than one tab at a time?
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When is the best time to take ED meds?
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Do ED meds make you cum more?
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I have an account on hellocake.com Why do I need a separate login for my meds?
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Why tablets instead of chewable or pills?
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What if I want to talk to a doctor?
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How do I get a refill?
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What are the main symptoms of ED?
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Does Cake take insurance?
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Can I pay for expedited shipping for my Cake Meds?
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Can I use a Hello Cake promo code for Cake Meds?
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Why do Cake meds cost more than generic ED meds?
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What payment methods does Cake Meds accept?
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What do I need to have with me before I have a consultation with a doctor?
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Will I need to see a doctor in person to get ED meds prescribed for the first time?
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What is the difference between Cake's regular and extra strength ED meds? How do I know which ones I should get?
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Are these FDA approved?
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Can I have ED at any age?
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When should I not take ED meds?
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What are the side effects of ED meds?