Shipping Delays

Due to Covid-19, our shipments are unfortunately experiencing delays. We sincerely apologize in advance and we are working to get you your orders as quickly as possible. 

Most shipments are arriving within 7-12 business days. If anything gets held up past 12 business days, please reach out to us at hello@hellocake.com and we'll do our best to expedite your shipment even further. 

Also, we have noticed that tracking numbers are not populating by our carriers (USPS, UPS and FedEx) sometime until the package is about to be delivered. This means that even if your tracking link has not populated since its initial scan, your order has most likely already been shipped and is on its way!

Again, we apologize in advance and thank you for bearing with us during these unchartered times.