Shipping Delays

Due to Covid-19, our fulfillment center and shipping carriers are unfortunately experiencing significant delays. We sincerely apologize in advance and we are working to get you your orders as quickly as possible. 

Most shipments are arriving within 10 business days. If anything gets held up past 10 business days, please reach out to us at hello@hellocake.com. 

Please note that the delays we're experiencing include an increased lag time between label creation and the initial label scan, meaning that your tracking link may not be populating even though your order has been shipped and is on its way to you!

We apologize in advance for these delays and thank you for bearing with us during these unchartered times.